We collect information you provide directly to us, such as when you create an account, purchase tickets, or contact us for support. This may include:

• Name and email address
• Phone number (optional)
• Payment information (processed securely through our payment providers)
• Event attendance data

We use the information we collect to:

• Process ticket purchases and deliver tickets
• Send you important updates about your events
• Provide customer support
• Improve our services and develop new features
• Communicate with you about your account

We do not sell your personal information. We may share your information with:

• Event organizers for events you attend (name and email only)
• Payment processors to process transactions
• Service providers who help operate our platform
• When required by law or to protect our rights

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to processing of your personal information

We use cookies to enhance your experience, analyze site traffic, and for authentication purposes. You can manage your cookie preferences through our cookie consent banner or browser settings. See our Cookie Policy for more details.

If you have questions about this privacy policy or your personal information, please contact us at privacy@defytickets.com.